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"Integrating the New Orthodontic Patient Into the Practice"
September 12 and 13, 2008 * * * in Philadelphia, PA
(Hotel Information to be Annouced at a Later Date)
Click for Information and Registration Form

Can You Talk The Talk?
Reviewing your customer service verbal skills matched with the action you apply to your patients and parents. Discussion of office policies, protocol, and procedures will be discussed in detail.

Streamling the New Patient Process
A look at fine-tuning and enhancing your current new patient format by practical application of digital imaging, enhanced verbal skills, efficient patient-flow, and visually-appealing written support materials.

Presenting Your Practice Message
An overview of how your patients, parents, and referral sources view your practice. From the new patient phone call to the final retainer check, each aspect in an office will be reviewed along with suggestions for enhancements.


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